This course covers the general functions and responsibilities of a technical group supervisor. Topics include functions of a technical group in an R&D or engineering organization; primary responsibilities of a group supervisor; interactions with management, support organizations, and project organizations; organization of projects in group structure; development of work costs and schedules; progress monitoring and reporting; introduction to personnel management leadership, motivation, evaluation, and professional growth; reaction to critical problems; technical leadership; and planning for the future. Students assume the roles of technical group supervisors in a high-technology organization. They address typical problems in delegating responsibilities, staffing new projects, dealing with project managers, and handling conflicts and priorities.
Fletcher, Horne-Jahrling, Miller, Plunkett